Shipping policy

Shipping Policy for Happys Amsterdam

Shipping Time:

• Your order will be shipped within 1-3 business days after payment is received.
• Please note that we don't ship on Sundays or public holidays.

Shipping Provider:

• We ship your order with DHL.
• For items with age restrictions, we use the "DHL Age Verification" service. Your age will be checked upon delivery. Please have your ID ready.

Shipping Costs:

• Shipping costs are calculated at checkout.

Delivery Address:

• Please make sure your delivery address is correct and complete.
• We deliver to the address you provide, but not to parcel stations.

Tracking:

• As soon as your order has shipped, you'll get an email with your tracking number.
• You can use this number to track your shipment on the DHL website or app.

Damaged or Missing Items:

• If your order arrives damaged or any items are missing, please contact our customer service right away at info@happys-amsterdam.de

Important Notes:

• The stated shipping times are estimates and may vary in exceptional cases, such as high order volumes or unforeseen events.
• We are not liable for delivery delays caused by DHL.